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  TOP TIPS TO ACHIEVE SUCCESS IN HEALTH AND SOCIAL BUSINESS

EVER WONDER WHAT makes care homes tick? Marjorie Horner, Managing director of ONTO Ltd shares valuable insights on how to make your business flourish.

Running a care home can often prove to be a daunting experience. To make it successful is always an enormous challenge. Managers have the prime responsibility of making sure that people who use services receive high quality of care. This is only possible if staffs who deliver services have the right skills for the job.

“In a service orientated business like care homes, staff competencies is a major consideration,” explains Marjorie Horner, Managing Director of ONTO Ltd. “It will spell the difference between a poorly-run and a successful business.” Well trained and competent staffs are able to do their job safely and effectively. They are able to deliver services according to quality standards of care.

Investing in staff training continuously improves their skills and confidence which mean that they are able to do their job better. Staffs also feel valued when they are given regular training which contributes to more job satisfaction and increased staff commitment. All these help in building a reputation of a well-run care home. “Most of the time, managers are forced to overlook the importance of staff training because of cost and time constraints,” said Marjorie. “They often see training programmes as either too expensive or they can't find time to send staff for training.”

“This is where ONTO Ltd can step in. We can help care homes run training for them. We specialise in training and development of the healthcare workforce. Our passion is to provide excellent quality training and personalised support to individuals in the care profession. We develop flexible training programmes that can be adapted to meet specific care home needs. We can also fit sessions with staff schedules and trainings can be carried out in care home premises.”

“We have 100% success rate on our training programmes. It makes me feel good to know that we help people deliver quality standard of service and assist care homes to do well in their business,” added Marjorie.
News and Events
TOP TIPS TO ACHIEVE SUCCESS IN HEALTH AND SOCIAL BUSINESS

EVER WONDER WHAT makes care homes tick? Marjorie Horner, Managing director of ONTO Ltd shares valuable insights on how to make your business flourish.
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